Welcome to FrictionlessMED

Frictionless: (adj.) achieved with or involving little difficulty; effortless.

Accelerating Frictionless Healthcare Globally

Rapidly advancing technologies like artificial intelligence, genomics, blockchain, and cloud computing have incredible potential to save lives and save money while making access to transformative healthcare… frictionless.

FrictionlessMED partners with innovative companies to accelerate the commercial success of their technologies nationally and internationally with patients, providers, payors, and regulators. Additionally, we specialize in curating technology for clients worldwide.

Why Partner with FrictionlessMED?

With over three decades of proven success accelerating product growth in the U.S. and internationally, FrictionlessMED collaborates with clients to:

  • Identify transformational technologies
  • Develop organizational and product strategies
  • Segment domestic and international markets
  • Position products for each target market segment
  • Identify an ideal client profile for each market
  • Actively win clients, directly or through international partners/resellers
  • Implement services both nationally and internationally
  • Retain and grow existing clients

The Future State of AI

Global healthcare advancements are driven by artificial intelligence (AI). FrictionlessMED partners with innovators to scale these technologies and integrate them into worldwide healthcare ecosystems.

Academia

Innovators

AI

Healthcare Ecosystem

  • Patients
  • Providers
  • Payers
  • Regulators

Our Services

FrictionlessMED curates technologies and accelerates the success of innovators. We successfully launch and promote transformative healthcare products globally through proper brand positioning, developing channel partners, sales, product implementation, and client management.

Technology Curation

FrictionlessMED works with international clients to identify U.S.-based AI technologies, and other healthcare technologies to import to local markets. Then, we facilitate the client/vendor relationship throughout the product lifecycle to ensure success of both the technology implementation and the client/innovator relationship.

Leadership Team Consulting

We leverage significant board and healthcare experience to help our clients develop organizational strategies that lead to success. As we partner with clients and evaluate potential mergers and acquisitions that advance the enterprise, we draw on decades of leadership experience to evaluate, recommend, and pursue the best strategies.

Market Strategy Development

FrictionlessMED leverages extensive international and domestic experience to help clients target and break into their highest potential markets. We examine both national and international market possibilities to ensure timely success, as oftentimes, success outside the U.S. is more expeditious with transformative technologies.

We conduct market research with key stakeholders, including regulators, payors, providers, and local partners to better understand market dynamics. We then position products in target markets to win clients while addressing challenges in local healthcare markets.

Client Acquisition & Retention

FrictionlessMED actively partners with clients to win new business, gain client trust, and establish long-term partnerships that accelerate product success. We collaborate with innovative technology companies, insurers, reinsurers, PBMs, TPAs, governments, and private equity firms.

We work with our clients to develop and execute successful sales strategies, which can include collaboration with local and international contacts to accelerate success in target markets. We partner with our clients throughout their lifecycle to ensure long-term client retention and effective growth strategies.

Meet Dale Brown

Dale Brown is the founder and CEO of FrictionlessMED. He is a growth-oriented healthcare executive and seasoned board director with a proven record of advancing start-up and multi-billion-dollar organizations in the U.S. and internationally. Dale received his MBA in Finance and Marketing from the University of Chicago Booth School of Business and his Bachelor’s degree in Medical Sociology from the University of Illinois. More recently, he has completed Artificial Intelligence in Healthcare courses at both Stanford and MIT.

Dale’s expertise includes working with cross functional teams developing and deploying technologies and products to significantly improve healthcare clinically, financially, and operationally for patients, payers and providers. Dale has successfully led teams in the United States and global teams in: Dubai, Riyadh, Amman, Beijing, Shanghai, Toronto, Doha, and Johannesburg.

In addition to his role at FrictionlessMED, Dale also serves as Strategic Advisor to CureMatch and CureMetrix, both novel artificial intelligence (AI) companies advancing cancer detection and treatment. He also is a Strategic Advisor to Dynam. AI that offers an innovative AI development platform for teams across industries to build artificial intelligence solutions. Additionally, Dale consults with private equity firms to accelerate the success of their healthcare portfolio companies.

In 2018, Dale accepted the role of CEO of MedImpact Healthcare Systems and in 2019 added the president’s responsibilities. During his 17+ year career at MedImpact he directly led Sales, Marketing, Account Management, Product Development, Network Strategy, Information Technology, Operations, and Health Services in addition to leading the company’s subsidiaries: MedImpact International, MedImpact Direct, ScriptSave, and SUNRx.

Dale served on the boards of MedImpact Holdings, MedImpact International, and MedImpact Arabia.

Additionally, Dale served on the Ardon Health board and also served on the Pharmaceutical Care Management (PCMA) Board of Directors with other industry CEOs.

Dale is an inventor of two healthcare patents, and has held various leadership roles prior to MedImpact in his career at Humana, CVS Caremark, Merck-Medco (now Express Scripts), and Cardinal Health.

LinkedIn – Dale’s Profile

“Dale is passionate, trustworthy and tireless; he’s a changemaker who consistently anticipates what’s next in technology to improve health care delivery. Dale and his team worked with our Dubai-based health insurance and claims management company to introduce, localize and implement technology that improves patient health while automating business processes– delivering 25% savings in overall drug costs. I am confident in Dale’s ability to deliver innovative healthcare technologies that make an incredibly positive local and global impact.”

– Ali Zaidi, General Manager, Aafiya TPA

Contact FrictionlessMED

Get in touch with our team now to learn more about how we accelerate success for established and emerging healthcare innovators.

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